Privacy Policy Effective Date: February 6th, 2025 Welcome to Healing Handz (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website www.healinghandz.com or use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website. Information We Collect We collect personal, health, and technical information to provide high-quality physiotherapy services. Personal Information We collect the following information when you book an appointment, contact us, or use our services: Full Name Email Address Phone Number Address Health Information (Protected Health Information – PHI) As a healthcare provider, we collect and process your medical information in compliance with HIPAA regulations: Medical history, conditions, and treatment details Prescriptions and rehabilitation progress Insurance information Payment Information If you pay online or through insurance, we collect: Billing details (credit/debit card, cash, cheque, insurance provider) Transaction history Automatically Collected Information When you visit our website, we collect: IP address & browser type Device type & operating system Pages visited & time spent on site Cookies and tracking data (see Section 6) How We Use Your Information We use your data to: Provide healthcare services (physiotherapy consultations & treatments) Schedule & manage appointments Bill for services & process insurance claims Improve our website and patient experience Comply with legal & regulatory requirements How We Share Your Information We do not sell your personal information. However, we may share your data in the following situations: With Healthcare Providers We may share your medical records with your referring doctor, specialist, or hospital with your consent. With Insurance Companies To process claims, we share necessary details with insurance providers. With Legal Authorities We may disclose your data if required by law, such as: Court orders & subpoenas Public health regulations (e.g., infectious disease reporting) Third-Party Service Providers We use trusted third-party providers for: Appointment scheduling & reminders Billing & payment processing Website analytics & security All third parties must comply with HIPAA and data protection laws. How We Protect Your Data We implement strict security measures to protect your information from unauthorized access, disclosure, or loss. Data Encryption: We encrypt all personal and health data. Access Control: Only authorized staff can access PHI. Secure Payments: We use SSL encryption for all transactions. HIPAA Compliance: We follow Health Insurance Portability and Accountability Act (HIPAA) standards for patient confidentiality. Your Rights Over Your Information You have the right to: Access & Request a Copy of your medical records. Correct Inaccurate Information in your records. Request Data Deletion (where applicable by law). Opt-out of Marketing Emails anytime. Restrict Certain Uses & Disclosures of your data. To exercise your rights, contact us at:📧 xxxx@healinghandz.com | 📞 (732) 902 2700 Cookies & Tracking Technologies Our website uses cookies to improve your experience. These cookies help us: Analyze website traffic Enhance site functionality Provide personalized content You can disable cookies through your browser settings, but some features may not work correctly. Children’s Privacy We do not knowingly collect personal information from children under 13 years old. If you believe your child’s information was collected, contact us immediately. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically. Contact Us If you have any questions or concerns about this Privacy Policy, contact us at: 📍 Healing HandZ Physical Therapy📧 xxxx@healinghandz.com📞 (732) 902 2700🏢 161 Lincoln Hwy. (Rt.27), Unit-A, Edison, NJ 08820 By using our website and services, you acknowledge that you have read and understood this Privacy Policy.
